If you have the scale, there are plenty of mail forwarders who can inject your post into overseas countries without the need for Royal Mail to touch your post. Other businesses will have put alternative plans in place, both during the strikes for domestic post and during the past 10 days for International post. Many smaller businesses will have been left with no choice other than to sit on parcels until they can be despatched, and indeed even now only the most expensive Royal Mail International services are available. – Royal Mail Are you ready to trust Royal Mail?īusinesses now have a decision to make, do they carry on using alternative carriers for domestic and international post, or do they return to Royal Mail? Our teams are continuing to work around the clock to reinstate all remaining services for export letters and parcels as quickly as we can. We’re sorry for the disruption this incident is causing impacted customers. Import operations continue to perform a full service with some minor delays. We are aiming to provide further updates on these services in the coming days. Royal Mail still can not accept international parcels sent via: Formats for which Royal Mail can still not accept International Parcels Royal Mail International Tracked & Signedĭelivery of International Tracked & Signed and International Signed items posted from today, Thursday the 26th of January may take slightly longer than usual and Royal Mail warn that you may notice different tracking information as items leave the UK… again leading to the assumption that they are using Jersey Post systems to electronically manage despatch.This includes parcel, large letter, and letter formats for the following services: Royal Mail can accept International Parcels for despatchĪs a result of this progress and the growing capability of Royal Mail’s alternative export solutions they are resuming International Signed services to all destinations for business account customers and customers buying postage online. We are pretty sure that the ‘alternative solutions and systems’ are those of Jersey Post and that the normal Royal Mail computer systems are yet to be reinstated. We have also been successfully despatching standard export letters since reinstating those services for customers on 18 January. Our focus has been on despatching the export parcels and letters which were in our network before the cyber incident. We are using alternative solutions and systems, which were not affected by the recent cyber incident. However the services will be restricted to certain services. Royal Mail have announced that 16 days after their cyber incident they are ready to accept International Parcels again.
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